Cannot load family file to Dropbox

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  • SGilbert
    Member
    • Mar 2005
    • 486

    #16
    Screenshot 3.jpg
    Nope. I've got 1.4 GB still available
    rMBP, 15", 2.8GHz i7, 16G RAM, Reunion 12.0, iPhone 12 Pro Max, ReunionTouch

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    • Gregg
      Technical Support
      • Feb 2005
      • 735

      #17
      Does the Lister family file appear correctly on your Mac AND your wife’s Mac?
      Gregg Witmer
      Leister Productions, Inc.

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      • SGilbert
        Member
        • Mar 2005
        • 486

        #18
        Originally posted by Gregg View Post
        Does the Lister family file appear correctly on your Mac AND your wife’s Mac?
        It does,
        Although, I need to reconnect 132 multimedia pics for her Mac; Mine is missing over 6K pics!
        The pictures are there, just that Reunion can't' 'find' them.
        Otherwise, all shows & works well.
        rMBP, 15", 2.8GHz i7, 16G RAM, Reunion 12.0, iPhone 12 Pro Max, ReunionTouch

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        • Gregg
          Technical Support
          • Feb 2005
          • 735

          #19
          With the Lister family file open in Reunion on your Mac, choose File > Get Info in the "File Location" row what is listed for the full path to the family file?
          Gregg Witmer
          Leister Productions, Inc.

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          • SGilbert
            Member
            • Mar 2005
            • 486

            #20
            Originally posted by Gregg View Post
            With the Lister family file open in Reunion on your Mac, choose File > Get Info in the "File Location" row what is listed for the full path to the family file?
            This is what it says:
            Screenshot 3.jpg
            rMBP, 15", 2.8GHz i7, 16G RAM, Reunion 12.0, iPhone 12 Pro Max, ReunionTouch

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            • Gregg
              Technical Support
              • Feb 2005
              • 735

              #21
              Try opening the Lister family file in Reunion, choose File > Save a Backup Copy from Reunion's main menubar and then save the backup copy (under a new name) to Dropbox. See if ReunionTouch can open the new backup copy.

              If that works, discard the original Lister file and use the new backup copy as the master family file.
              Gregg Witmer
              Leister Productions, Inc.

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              • SGilbert
                Member
                • Mar 2005
                • 486

                #22
                Gregg,

                You Da Man!!!!
                That worked.
                How, why, I don't even care anymore----We're whole again, and that's all that counts! A long road!
                (Saving original to desktop for comparison for a few days if something goes awry.)
                rMBP, 15", 2.8GHz i7, 16G RAM, Reunion 12.0, iPhone 12 Pro Max, ReunionTouch

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