The purpose of ReunionTalk is to talk about Reunion — to encourage discussion of Reunion for Mac and ReunionTouch for iPhone/iPad through an online community of users. New and veteran Reunion users are all welcome to join in the dialog. Everybody should be able to learn and share using ReunionTalk.
This is not a "bug report" or "tech-support" forum. To report a problem or get help with an issue, send an email to the help email address.
ReunionTalk is comprised of "forums." Forums are comprised of "threads." Threads are comprised of message posts from ReunionTalk members and from our staff.
ReunionTalk registration is required to post messages or reply to existing threads. Registration is free, and requires a valid email address. To register, click the Register button near the top of any screen in ReunionTalk.
Removing and Moderating Posts or Threads
We monitor ReunionTalk to keep it relevant and focused on Reunion/ReunionTouch. Posts or threads that we deem inappropriate will be removed. If this happens, you won't be notified; but, you'll find the reason in the list below. Any of the following examples may result in a post/thread being removed:
- Posts that aren't of interest to most members. For example, if a post is regarding an esoteric technical issue that simply doesn't apply to many users. ReunionTalk is not a place to report bugs. Instead, send an email to the help email address.
- Posts with overly negative comments about other ReunionTalk members, our products, or our company. Constructive criticism is welcome; sarcasm, cynicism, and insults are not. If you want to ask a question, do it without hurling an insult. If you're having a bad day, don't vent on ReunionTalk — it's not an "anything-goes" social media space (ala Twitter, Facebook, and other public forums) where nastiness seem to be the norm.
- Posts relating to an issue that is being handled directly with support personnel. If you send an email to our tech support staff, do not simultaneously create a new ReunionTalk post/thread concerning the same issue.
- Posts that are misleading, contain overstatements, or are based on false suppositions — for example, describing some "fatal flaw" or proclaiming the app "useless" because it doesn't do the one thing you desire. Also, if you think you've found a problem, it's not your duty to alert the entire ReunionTalk community. Our staff will determine if and when Reunion users need to be notified about any particular issue.
- Posts that are deliberately provocative or whose purpose is simply to "troll" or trigger unwelcome debate and argument. Battles like Mac vs. Windows, Dropbox vs. iCloud, LDS vs. Jewish genealogy, or tirades where people decide to treat the forum like a public boxing ring are unwelcome.
- Posts that are merely a "me too" response — for example, if someone makes a feature request and another person posts "hear hear!" or "I'd like that feature too!" with no additional input, elaboration, or clarification.
- Posts that inquire about or initiate discussion of support issues for software or hardware from other developers. Technical questions about other software or hardware (such as iCloud, Safari, Microsoft Word, your printer, scanner, etc.), should be made directly to the developers or support forums of those products.
- Posts that have already been answered many times on ReunionTalk, and the poster didn't take the time to look for the answer before posting. I.e., before asking a common question such as "Is it easy to publish my family tree on the web" or "does Reunion import GEDCOM files," you should...
- read the FAQ for people who haven't yet purchased Reunion
- read the FAQ for people who already own Reunion
- click the Search button in ReunionTalk and look for the answer
- click the Manual (?) button in Reunion and look for the answer in the Reunion manual.
- Posts with profane or insensitive language/tone.
- Posts selling or auctioning something.
- Cross-posting (posts in more than one forum or thread).
- Posts with very large embedded image links.
- Posts quoting private correspondence without permission.
- Posts with a surname inquiry or research request. (There are other places on the web to do research.)
Occasionally, we perform a little "clean up" editing. For example, if a message contains a needlessly long quotation, we may trim it. And sometimes we may correct message titles. We may also move a thread to a different sub-forum when appropriate. This all happens without notice. Here's how you can contribute to the cleanliness:
- If you reply to a message and want to quote the message to which you are replying, quote only the relevant portion of the message to which you are replying, not the entire message. For example, if you're responding to one sentence in somebody's message, quote the sentence only — not the entire paragraph, not the entire message. In many cases, there is no need to quote anything. If we feel that a message quotes too much material, we may reduce or remove the quote. For "how-to" information about quoting, click here.
- Keep posts succinct. They are limited to 5,000 characters.
- Use appropriate post titles. If a thread drifts off the original topic, start a new thread.
ReunionTalk is a free service that we established for the benefit of our users. We provide the server and the staff to monitor forums. The purpose of ReunionTalk is to talk about Reunion and ReunionTouch. It's a place to share your advice, experiences, questions, and solutions with other users.