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    Person Sidebar Scrolling

    Reunion 14.0
    M4MacMini w/ 16GB memory
    MacOS 26.5.2
    Logitech MX Master 3S for Mac (mouse)
    Sync with Dropbox




    Deb (Reunion Support) and I have been discussing this but really haven’t been able to come up with a solution, so I thought I’d throw this in front of the experts here:

    Scrolling in - and ONLY in - the Person sidebar is difficult. Using the scroll bar on the far right side of the Person List simply does not work. That almost instantly brings up the spinning beachball. Scrolling the list itself using the wheel on my mouse sometimes works smoothly but maybe half the time it will stop and show the spinning beachball for (maybe) 2-4 seconds before moving on again. Searching for a specific person is also “iffy”. Sometimes it searches quickly and efficiently and at other times the spinning beachball comes up, while Reunion thinks about it.

    “Identify Relationships on the Fly” can be turned on or off, it doesn’t make any difference. I also have a M2MacBook Air (I use the built-in trackpad but generally speaking, I do not like trackpads) and this does not happen at all on that device. I have done “Rebuild Cache Files” several times and that doesn’t help either.

    This ONLY happens with the Person sidebar. I can search or scroll with no problem whatsoever in the Sources, Media, Places or any of the other sidebars.

    To me (very untechnical), this has to be a Reunion problem since it only affects the one sidebar. Not sure if anyone else has ever experienced a similar issue, but I’m sure willing to hear any suggestions. Thanks.
    Last edited by Herb; 24 July 2026, 11:38 AM.

    #2
    I responded on FB, but have you tried a different mouse?

    Comment


      #3
      No. I don't have an extra one laying around the house (I thought I had two or three) and just don't feel like buying another. I can exist with the problem. It's just one of those things that nags at you and that you want to fix!

      Comment


        #4
        Have you tried rebuilding Cache Files? (Last item in the File menu.) It's not a mouse problem; mouse misperformance does not cause spinning beach balls.
        Bob White, Mac Nut Since 1985, Reunion Nut Since 1991
        Computer Guy Since 1966 - Happy Octogenerian
        iMac/MacBookAir M4 - iPhone/iPadPro - Reunion14 & RT

        Comment


          #5
          Yes I have. I've have also uninstalled and reinstalled Reunion. Deb suggested several things over the months that we've been trying to figure this out, none of which resolved the problem. Obviously, what makes it so puzzling is that it only happens when using the Person sidebar.

          Comment


            #6
            Bob - I might also add that when I do "Rebuild Cache Files", what happens (IF anything happens) is literally instantaneous. There is no progress bar or indication that any rebuilding is happening. Is there a way to check that cache files were actually rebuilt?

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