Removing thumbnails from Family File results in cropping errors in Book report

[thomprod]

Since my Family File has now grown to 412 MB, I tried removing large thumbnails using "Rebuild Thumbnails" in Multimedia Preferences. While that reduced the size of my Family File to 42 MB, the next time I updated my Book report, most of the photos attached to people were no longer displayed correctly, showing only a portion of the original image. I reversed the process, but I thought large thumbnail were only used when viewing multimedia on Reunion Touch.

[Mark]

The large thumbnails (when available) are used in a variety of different places -- e.g. in generated reports and charts, among other places.

We are aware of the issue with pictures appearing incorrectly in charts/reports when large thumbnails are not present, and are looking into a fix.

For what it's worth, if you happen to have a Mac that doesn't have a Retina display, you should be able to generate the book project with the pictures showing correctly (instead of being improperly cropped).

Thanks,

[thomprod]

...if you happen to have a Mac that doesn't have a Retina display...

Unfortunately for this symptom, my MacBook is a 15-inch from mid 2015 with a Retina display. Good to know it's a known issue. I'll keep the large thumbnails for now, since everyone else in the family views my shared .pdf generated from a Reunion Book Report that I update whenever I have new information. Thanks.

[thomprod]

Mark, have you been able to fix this symptom since your reply on June 29? I'd still like to remove the large thumbnails.

[Mark]

This should be fixed in the latest update to Reunion 12, and in Reunion 13.

Make sure you have the latest update installed via:

Help -> Check for Updates...

[thomprod]

This should be fixed in the latest update to Reunion 12, and in Reunion 13.

Make sure you have the latest update installed via:

Help -> Check for Updates...

Yes, I always install updates when they are first presented. I'm now using Reunion 13 build 210217. If this is now fixed, I will try removing the large thumbnails, since they make the family file so large.