Announcement

Collapse
No announcement yet.

Gibberish appearing in Event Memo

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    Gibberish appearing in Event Memo

    I am seeing some gibberish (for want of a better description) in the event memo fields while viewing the Edit Person screen. It does not appear in every memo field, but enough that it's not acceptable. Please see the attached screenshot.

    k
    Attached Files
    Kathy
    Reunion 12
    MacBook Pro, Retina, 10.13.2

    #2
    Re: Gibberish appearing in Event Memo

    Hi Kathy,

    Well, that's pretty strange!

    Try resizing a column in the list, and also try resizing the window to see if the screen/window refreshes to normal.

    Either way, we'll probably need to see the family file here, so we can figure out what might be causing such a strange cosmetic issue.

    Instructions for sending the file to us are here...
    http://www.leisterpro.com/doc/v12/qu...ers/sendff.php
    Frank Leister
    Leister Productions Inc.

    Comment


      #3
      Re: Gibberish appearing in Event Memo

      Originally posted by Frank View Post
      Hi Kathy,

      Well, that's pretty strange!

      Try resizing a column in the list, and also try resizing the window to see if the screen/window refreshes to normal.

      Either way, we'll probably need to see the family file here, so we can figure out what might be causing such a strange cosmetic issue.

      Instructions for sending the file to us are here...
      http://www.leisterpro.com/doc/v12/qu...ers/sendff.php
      Hi Frank

      Thank you for the prompt reply. I tried resizing columns, the window, and even going to full screen ..... no joy. So, I will send my file to you. Oh, I converted another family file to version 12 and the same thing happens. Also, I did notice when I tried to convert the second file to version 12, nothing happened. It allowed me to choose the file and to rename it with the version 12 name, clicked convert ....... nothing happened. Tried that twice. So, then I closed my main file that had been open and the new conversion worked as expected. Is this normal?

      Kathy
      Kathy
      Reunion 12
      MacBook Pro, Retina, 10.13.2

      Comment


        #4
        Re: Gibberish appearing in Event Memo

        I just found the same thing although it's not as bad as Kathy C.'s. Here is my screenshot. I can send my file if you like. Judy
        Attached Files
        MBP 2014. iPhone XS, iPad 4th gen.

        My Ancestry ID is: mrstucci1972

        My GEDmatch is A353507. I am also on 23andMe, FTDNA and MyHeritage.

        Comment


          #5
          Re: Gibberish appearing in Event Memo

          Hi Judy,
          No need to send a family file.
          We just discovered the problem.
          It's related to the use of multiple-line memo fields; i.e., memo fields that contain <return> characters.
          Looks weird; but your data is OK.
          It'll be resolved very soon.
          Thanks Judy (and Kathy).
          Frank Leister
          Leister Productions Inc.

          Comment


            #6
            Re: Gibberish appearing in Event Memo

            Good news! (that you found the problem.) Thank you!

            Kathy
            Kathy
            Reunion 12
            MacBook Pro, Retina, 10.13.2

            Comment


              #7
              Re: Gibberish appearing in Event Memo

              Fantastic!!!
              MBP 2014. iPhone XS, iPad 4th gen.

              My Ancestry ID is: mrstucci1972

              My GEDmatch is A353507. I am also on 23andMe, FTDNA and MyHeritage.

              Comment


                #8
                Re: Gibberish appearing in Event Memo

                We uploaded a new build of version 12 that takes care of this problem.

                Note: Occasionally we may issue a new "build" of Reunion with minor changes. When we do this, the version number doesn't change (it still says 12.0.0); however, the build number changes.

                To check your build number (after downloading and opening the new app), choose Reunion > About Reunion from the menu bar. Then look under the "Reunion for Macintosh" text. It'll say "build:71129"

                The download link is here.
                Frank Leister
                Leister Productions Inc.

                Comment


                  #9
                  Re: Gibberish appearing in Event Memo

                  Thank you so much! That build, of course, fixed those issues making my data now much nicer to look at.

                  Kathy
                  Kathy
                  Reunion 12
                  MacBook Pro, Retina, 10.13.2

                  Comment


                    #10
                    Re: Gibberish appearing in Event Memo

                    That did the trick! Thank you so much for being so quick to fix this issue!
                    MBP 2014. iPhone XS, iPad 4th gen.

                    My Ancestry ID is: mrstucci1972

                    My GEDmatch is A353507. I am also on 23andMe, FTDNA and MyHeritage.

                    Comment

                    Working...
                    X