Sharing trees with other software

[Deb]

Why can I no longer access my purchased Reunion v11 and family files?

Does "access" mean you cannot "locate" your version 11 family file? If so, try searching your Mac for files with this file extension...
.familyfile11

(I.e., this is the file extension used for all Reunion 11 family files.)

Or, when you say "can no longer access," does it mean you cannot "open" your version 11 family file?

If this is the case, please let me know what version of OS X is running on your Mac.

Thanks

[Kathy Thompson]

I had been a long time user of Reunion Versions 5-11. I submitted my DNA to Ancestry and, as one hopes, I have many new relatives who I did not know. To be completely honest, I had pretty much decided to keep my data and trees on Ancestry (after moving them from Reunion). Lately, I've been considering advantages of having the data and trees in both Ancestry and Reunion. Confusing?
PS: Why can I no longer access my purchased Reunion v11 and family files?
Thank you!