I just recently switched to ReunionTouch and had no problems that I am aware of. I moved a copy of my family file to DropBox and was satisfied that ReunionTouch was displaying all information.
Yesterday, for the 1st time since I installed ReunionTouch, I added some new sources and attached some very small obit pictures (200x200 pixels) to two individuals. I copied the new family file to DropBox and the thumbnails for all images (.jpg) and a document (.pdf) are not showing up in ReunionTouch.
All the data I added is there. So, I know I am opening the correct family file.
I have:
•Restarted ReunionTouch
•Recopied the family file to DropBox and downloaded in ReunionTouch
•Rebuilt thumbnails and recopied to DropBox and downloaded in ReunionTouch
When I select thumbnails in Reunion touch and select current family it displays a red image with the approximate size of the original photo.
When I look at the images and pdf in sources, the Media section has the file names correct but displays nothing. It seems any multimedia additions I am making in sources and multimedia are not making their way to ReunionTouch.
When I open the Dropbox version of the family file on my iMac it displays all the sources and images correctly.
The sharing status in ReunionTouch is correctly indicating the update time with all my changes. ReunionTouch says it is version 1.0.6
Any ideas?
Vince
Yesterday, for the 1st time since I installed ReunionTouch, I added some new sources and attached some very small obit pictures (200x200 pixels) to two individuals. I copied the new family file to DropBox and the thumbnails for all images (.jpg) and a document (.pdf) are not showing up in ReunionTouch.
All the data I added is there. So, I know I am opening the correct family file.
I have:
•Restarted ReunionTouch
•Recopied the family file to DropBox and downloaded in ReunionTouch
•Rebuilt thumbnails and recopied to DropBox and downloaded in ReunionTouch
When I select thumbnails in Reunion touch and select current family it displays a red image with the approximate size of the original photo.
When I look at the images and pdf in sources, the Media section has the file names correct but displays nothing. It seems any multimedia additions I am making in sources and multimedia are not making their way to ReunionTouch.
When I open the Dropbox version of the family file on my iMac it displays all the sources and images correctly.
The sharing status in ReunionTouch is correctly indicating the update time with all my changes. ReunionTouch says it is version 1.0.6
Any ideas?
Vince
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