The purpose of ReunionTalk is to talk about Reunion — to encourage discussion of Reunion for Macintosh and ReunionTouch for iPhone/iPad through an online community of users. New and veteran Reunion users are all welcome to join in the dialog. Everybody should be able to learn and share using ReunionTalk.
This is not a "bug report" forum or a "tech-support" forum. If you want to report a problem or need help with a particular issue, send an email to the help email address.
ReunionTalk is comprised of "forums." Forums are comprised of "threads." Threads are comprised of message posts from ReunionTalk members and from our staff.
ReunionTalk registration is required to post messages or reply to existing threads. Registration is free, and requires a valid email address. To register, click the Register button near the top of any screen in ReunionTalk.
Removing and Moderating Posts or Threads
We monitor ReunionTalk to keep it relevant and interesting to most members and focused on Reunion/ReunionTouch. We may find it necessary to remove posts or threads that we deem inappropriate. When this happens, there is no notification; but if you read the guidelines below, you'll find the reason. Any of the following examples may result in a post/thread being removed:
- Posts that aren't of interest or relevance to most members. For example, if a post is regarding an esoteric technical issue that simply doesn't apply to the vast majority of users, we may remove the message and respond via email. ReunionTalk is not a place to report bugs. Instead, send an email to the help email address.
- Posts relating to an issue that is being handled directly with support personnel. If you send an email to our tech support staff and also create a new ReunionTalk post/thread concerning the same issue, we may remove such posts/threads.
- Posts with overly negative comments about other ReunionTalk members, Reunion, ReunionTouch, or Leister Productions. Constructive criticism is welcome; sarcasm, cynicism, and insults are not. Nor are drive-by barbs from "experts" in programming, database design, marketing, web development, etc. If you're having a bad day, don't vent on ReunionTalk — because ReunionTalk is not an "anything-goes" social media space (ala Twitter, Facebook, and other public forums) where nasty comments seem to be the norm.
- Posts that are misleading, contain overstatements, or are based on false suppositions — for example, describing some "fatal flaw" or proclaiming the app "useless" because it doesn't do the one thing you desire. Also, if you think you've found a problem, it's not your duty to alert the entire ReunionTalk community. Our staff will determine if and when Reunion users need to be notified about any particular issue.
- Posts that are merely a "me too" response — for example, if someone makes a feature request and another person posts "hear hear!" or "I'd like that feature too!" with no additional input, elaboration, or clarification.
- Posts that are overtly provocative or whose purpose is simply to "troll" or trigger unwelcome debate and argument. Battles like Mac vs. Windows, LDS vs. Jewish genealogy, or tirades where users decide to treat the forum like a public boxing ring are unwelcome.
- Posts that inquire about or initiate discussion of support issues for software or hardware from other developers. Technical questions about other software or hardware (such as iCloud, Safari, Microsoft Word, your printer, scanner, etc.), should be made directly to the developers or support forums of those products.
- Posts that have already been answered many times on ReunionTalk, and the poster didn't take the time to look for the answer before posting. I.e., before asking a common question such as "Is it easy to publish my family tree on the web" or "does Reunion import GEDCOM files," you should...
- Posts with profane or insensitive language/tone.
- Posts selling or auctioning something.
- Cross-posting (posts in more than one forum or thread).
- Posts with very large embedded image links.
- Posts quoting private correspondence without permission.
- Posts with a surname inquiry or research request. (There are other places on the web to do research.)
Occasionally, we perform a little "clean up" editing. For example, if a message contains a needlessly long quotation, we may trim it. And sometimes we may correct message titles. Here's how you can contribute to the cleanliness:
- If you reply to a message and want to quote the message to which you are replying, quote only the relevant portion of the message to which you are replying, not the entire message. For example, if you're responding to one sentence in somebody's message, quote the sentence only — not the entire paragraph, not the entire message. In many cases, there is no need to quote anything. If we feel that a message quotes too much material, we may reduce or remove the quote. For "how-to" information about quoting, click here.
- Keep posts succinct. They are limited to 5,000 characters.
- Use appropriate post titles. If a thread drifts off the original topic, start a new thread.
ReunionTalk is a free service that we established for the benefit of our users. We provide the server and the staff to monitor forums. The purpose of ReunionTalk is to talk about Reunion and ReunionTouch. It's a place to share your advice, experiences, questions, and solutions with other users.