Purpose

The purpose of ReunionTalk is to talk about Reunion -- to encourage discussion of Reunion for Macintosh, iPhone, and iPad through an online community. We welcome dialog from new and veteran Reunion users. Everybody should be able to learn and share using ReunionTalk. This is not a "bug report" forum. If you want to report a problem, send an email to the help address.

ReunionTalk is comprised of "forums." Forums are comprised of "threads." Threads are comprised of messages from ReunionTalk members and from our staff.


Registration

ReunionTalk registration is required if you plan to post messages or reply to existing threads. Registration is free. Registration requires a valid email address. To register, click the Register button near the top of any screen in ReunionTalk.


User Names

Anonymity is not permitted on ReunionTalk. We strongly recommend using your real name as your user name (when you register) or including your real name in your signature.


Monitoring

To ensure that ReunionTalk stays focused on Reunion for Macintosh and remains interesting to most subscribers, we monitor the discussion. In some cases, this may result in a little "clean up" editing. For example, if a message contains a needlessly long quotation, we may trim it. Sometimes we may correct message titles or remove long signatures, etc. Here's how you can contribute to the cleanliness:


Removing and Moderating Messages or Threads

We monitor ReunionTalk to keep it relevant and interesting to most members and focused on Reunion. As we monitor the discussions, we may find it necessary to remove a message or a thread that we feel is inappropriate. When this happens, we do not reply privately (or publicly). Any of the following circumstances may result in a message/thread being removed...

  1. if we feel that the message isn't of interest or relevance to most members. For example, if the message is regarding an esoteric or obscure technical issue that does not apply to many people, we will remove the message and respond privately. ReunionTalk is not a place to report bugs. Send an email to the help address instead.
  2. if a message or thread relates to an issue that is being handled via direct communication with support personnel. If you have a question or problem, and you send an email to Leister Productions tech support and create a new ReunionTalk thread or post a message concerning the same question/problem, we may remove such messages or threads. This type of activity creates multiple problems: first, if we are working with you privately, then people who read public ReunionTalk messages will not see the whole picture. Second, it's not a good use of our time to handle and respond to a problem both privately and in a public forum.
  3. if a message inquires or initiates discussion about support issues for other software or hardware. If you have technical questions about other software or hardware (such as ".mac" Safari, Microsoft Word, your printer, scanner, etc.), you should contact the developers or support forums of that product directly.
  4. if a message contains overly negative comments about other ReunionTalk members, Reunion, or Leister Productions. Constructive criticism is welcome; sarcasm, cynicism, and insults are not. Nor are drive-by barbs from "experts" in Mac OS X programming, database design, marketing, web development, etc. If you're having a bad day, don't vent on ReunionTalk.
  5. if a message contains misleading statements or false suppositions and we determine that, rather than composing a clarifying or explanatory post, it's more efficient to simply remove the message.
  6. if a message is overtly provocative or its purpose is simply to "troll" or trigger unwelcome debate and argument. Battles like Mac vs Windows, LDS vs. Jewish genealogy, or tirades where users decide to treat the forum like a public boxing ring are unwelcome.
  7. if a message is merely a "me too" post — for example, if someone makes a feature request and another person posts "hear hear!" or "I'd like that feature too!" with no additional input, elaboration, or clarification.
  8. if a message is a question that has already been answered many times on ReunionTalk, and the poster didn't take the time to look for the answer before posting. I.e., before asking a common question such as "Is it easy to publish my family tree to the web" or "does Reunion import GEDCOM files," you should...
    1. read the FAQ for people who haven't yet purchased Reunion
    2. read the FAQ for people who already own Reunion
    3. click the Search button in ReunionTalk and look for the answer
    4. click the Manual button in Reunion and look for the answer in the Reunion manual.
  9. if a message contains contains profane or insensitive language/tone.
  10. if the purpose of a message is to sell or auction something.
  11. if a message is a cross-posting (posted in more than one forum or thread).
  12. if the purpose of a message is to inquire or initiate discussion about Windows genealogical software.
  13. if a message has an embedded image link, where the image size is very large.
  14. if any part of another private e-mail is quoted without the author's permission.
  15. if a message contains a surname inquiry or research requests. (There are other places on the web to do research.)

Summary

ReunionTalk is a free service that we established for the benefit of our users. We provide the server and the staff to monitor forums. The main purpose of ReunionTalk is to talk about Reunion for Macintosh, iPhone, and iPad. It's a place to share your advice, experiences, questions and solutions with other Reunion users.