Upgrade Issues

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  • Roberta Martin
    Member
    • Apr 2009
    • 17

    #1

    Upgrade Issues

    I finally got around to upgrading to Reunion 14. Every time I try to open my Family File, I have to convert again. Canceling doesn't help. I have rebooted my computer to no avail. When I do the conversion each time, I have to replace the converted Reunion 14 family file already in my system. I have attached a screenshot of what pops up every time I try to open my file. Any suggestions?
    Attached Files
  • Gregg
    Technical Support
    • Feb 2005
    • 730

    #2
    It sounds like you are opening "My Family File 13" each time - you should be opening "My Family File 14"
    Gregg Witmer
    Leister Productions, Inc.

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    • Roberta Martin
      Member
      • Apr 2009
      • 17

      #3
      Thanks Gregg! I thought I had replaced the file in my dock. Somehow I ended up with 13 there instead of 14! I guess I panicked and didn't consider the obvious. Thanks again.

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