Upgraded to Reunion 14 on Mac

[DACJAZZ]

I recently upgraded to Reunion 14 on my iMac. However, my iPhone & iPad show Reunion 13. Do I need to do something to change my iPhone & iPad to "Reunion 14"? If so, how do I do it?

[SGilbert]

If you are referring to ReunionTouch's naming of the file(s), you can name them anyway you wish.
However, if ReunionTouch is still using pre Reunion 14 files, just delete them and redownload the 14 files.

[DACJAZZ]

I apologize for not replying sooner. My iMac is using Reunion 14 and it is working OK. However my iPhone & iPad still show Reunion 13 when I push the hammer symbol it says I'm using version 13 of Reunion. I'll attach a screen shot. Any help would be very much appreciated!

[SGilbert]

I believe it says that because that is what you named your family file.
As I said earlier, you can name your family file whatever you wish,
As long as you are sure that you only have ONE family file (now for R14) Rename, delete from ReunionTouch, and re-download.

[DACJAZZ]

I'm still confused. I only have one family file on my iMac, "David & Sally 11-27-20 14". Are you suggesting I "Rename" it on Reunion Touch. Or on my iMac? Whichever one, how do I do that? Then are you suggesting I "delete from Reunion Touch" from my iMac or my iPhone/iPad? I believe you mean to delete Reunion Touch from my iPhone & iPad. If so, how do I do that? Then "re-download". Re-download to my iMac? If so, how do I do that without losing everything?

[DACJAZZ]

One more thing. At the very top of my Reunion app on my iMac it says "David & Sally 11-27-2014". Does that mean I'm running a 2014 version of Reunion on my iMac? Reunion on my iMac seems to be working OK.

[SGilbert]

I'm still confused. I only have one family file on my iMac, "David & Sally 11-27-20 14". Are you suggesting I "Rename" it on Reunion Touch. Or on my iMac? Whichever one, how do I do that? Then are you suggesting I "delete from Reunion Touch" from my iMac or my iPhone/iPad? I believe you mean to delete Reunion Touch from my iPhone & iPad. If so, how do I do that? Then "re-download". Re-download to my iMac? If so, how do I do that without losing everything?

Your screen shot says " "David & Sally 11-27-20 13"; now you say "David & Sally 11-27-20 14". Are you sure you only have one family file?
If only "David & Sally 11-27-20 14", delete, on ReunionTouch and re-download.

[SGilbert]

One more thing. At the very top of my Reunion app on my iMac it says "David & Sally 11-27-2014". Does that mean I'm running a 2014 version of Reunion on my iMac? Reunion on my iMac seems to be working OK.

NO---It means you named it that.

[DACJAZZ]

Thank you SGilbert. The screen shot is from my iPhone and it does say "David & Sally 11-27-20 13". My iMac says "David & Sally 11-27-20 14". That's my issue. I didn't "name" either one. I recently upgraded to Reunion 14. But it says "14" on my iMac, but it says "13" on my iPhone & iPad. I thought when I upgraded to Reunion 14, it would indicate "14", not only on my iMac but also my iPhone & iPad. - Maybe I'm misunderstanding something, but I thought all three would indicate "14." For example, after I entered information about Hugh Lyman Davenport Jr. 1921-1992 on my iMac. However, no information about him, not even his name, is showing up on my iPhone.

[alan]

I believe the easiest way to overcome your dilema is to delete the family file from your phone & ipad and then re-download the currennt file from your iMac (ff/# 14(

[SGilbert]

i believe the easiest way to overcome your dilema is to delete the family file from your phone & ipad and then re-download the currennt file from your imac (ff/# 14(

exactly!

[DACJAZZ]

Thank you all!!! I followed Alan's advice and everything is working great now!!!!