clicking person takes me to wrong person

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  • robin reid
    Member
    • Feb 2007
    • 18

    #1

    clicking person takes me to wrong person

    Hi - so I click on a person in the Person listing and it takes me to a completely different person. Navigating to her family, I click her card and again I'm taken to the same wrong person. Any ideas? thanks : )
  • Bob White
    Member
    • Mar 2005
    • 1707

    #2
    The first thing I would try is using the "Rebuild Cache Files...." located in the File menu. Many times, that clears up odd problems like you are describing.
    Bob White, Mac Nut Since 1985, Reunion Nut Since 1991
    Computer Guy Since 1966 - Happy Octogenerian
    iMac/MacBookAir M4 - iPhone/iPadPro - Reunion14 & RT

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    • Gregg
      Technical Support
      • Feb 2005
      • 728

      #3
      If Bob's suggestion does not correct this issue, please send a copy of your family file to us. We will check it for problems and return it to you.

      For information on how to send us your family file, see this page...
      Gregg Witmer
      Leister Productions, Inc.

      Comment

      • robin reid
        Member
        • Feb 2007
        • 18

        #4
        hi - rebuilding the cache didn't fix the issue. I can send you a family file for sure, however I'm also having trouble with dropbox syncing. In this case, should I send you the family file stored on my laptop instead of the dropbox file (I do use reuniontouch). thanks

        Comment

        • Gregg
          Technical Support
          • Feb 2005
          • 728

          #5
          It doesn't matter which file you send, both files should be the same and exhibit the same problem.
          Gregg Witmer
          Leister Productions, Inc.

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