Can't delete Connection...

[mrstucci]

Hello-I love using Connections but I got myself into a bind with a connection... I want to remove a Connection but I'm stuck.

If I go into the Lists view and look at my connections I can see the one I want to remove-there are now 4 of this person... See screenshot.

Screenshot 2023-09-22 at 3.25.01 PM.png

If I go to that person I see the blue Connection icon but if I click on it it says it's in Notes. Nope. Not there. Not in any of the 4. See screenshot.

Screenshot 2023-09-22 at 3.24.51 PM.png

Screenshot 2023-09-22 at 3.25.19 PM.png

I've tried deleting the person and adding them again but I run into the same problem.

How do I delete this Connection??!! I read the manual but can't find where the red minus is... Thank you for any help you can give me! Judy

[alan]

If you drop to the bottom of th Screenshot 2023-09-23 at 07.20.46.png e "Notes" page - is there not a remove note buttom as in the attached? Your image has cut off the rest of the page.

[mrstucci]

That doesn't remove the blue Connection. There is nothing in the Notes. But I did remove the Note, the DNA Notes, Dates and they all came back. Thank you for your help though.

[suem]

There Should be a red minus on the connection in the note field as screen shot.click on the minus hope that helps

[mrstucci]

Thank you for posting that screenshot but in my case, there is no red minus sign. See the attached screenshot. AND that Connection is now attaching itself to random people! Case in point this screenshot... As you can see there is no red minus sign because there isn't a blue Connection in the Notes.

[Gregg]

Try rebuilding cache files. To do this...
• open your family file
• choose File > Rebuild Cache Files from the main menubar.
• click "Rebuild" in the message window that appears.

[mrstucci]

Thank you, Gregg!! That worked! You made my day! Judy