Reunion is acting strangely… real jerky, delayed entries...

[Deb]

Judy and Alan: try the following:

1. Open your family file and choose Reunion -> Preferences (or Settings) and click on General. Then, in the Data Entry section, "uncheck" the box to "Check for duplicates when adding new people"...

Screen Shot 2023-05-04 at 9.48.54 AM.png

2. If problems still continue, try opening the Relatives sidebar on the right and clicking the Change button. Then, "uncheck" the box to "Identify relationships on the fly"...

Screen Shot 2023-05-04 at 9.49.58 AM.png

3. If you have pictures linked to people in the family file, you may want to confirm that the links to those pictures are all good. This can be done by choosing Reunion -> Preferences (or Settings) and selecting Multimedia. Then, after ensuring the storage location of your media files (pictures) is shown in the search section, click the "Repair Multimedia Links" button and Proceed. If there are any media files missing, Reunion will try to fix those broken links. If there are still some that are broken, you will have the option to see the "Multimedia Usage Report" showing the names of the missing items, and the locations where they were last seen by Reunion. Locate those missing files by opening a Finder window and using the search box in the upper-right corner of that Finder window to search for each missing file by file name. Once an item is found, there are a couple ways to fix the link. The easiest is usually to drag it from its current location on your hard drive onto that missing item in red in the Multimedia Usage Report panel. Then, click the button to update the link.

I hope you find one of these suggestions helpful in resolving the slowing you are both seeing

However, if problems continue, it may be best to send your family file to us to see if we can duplicate the slowness you are seeing. Information about how to do so can be found here...

https://leisterpro.com/doc/v-13/questions/answers/sendff.php

[mrstucci]

Well, alan, I’m sorry to hear you are having the same issue but glad I am not the only one to be having this issue. So apparently it’s not your iMac nor my M1 Mac. Restarting and shutting down have had no effect. Maybe there are other users experiencing the same issue.

[alan]

How odd - I have been having something similar with Reunion for a few weeks now.

When entering info I frequently have a delay or wait for a spinning beachball to finish before in-putting following text.


Like you I am using Reunion 13 (230307) on an iMac Ver. 12-6-5 (27" - late 2015 with 24 GB RAM) and began to think it was caused by an ageing iMac.


Re-starts have not had any effect.

[mrstucci]

So far Reunion is the only application that is acting strangely… Since last night when I went to enter names, dates, etc. there is a second or so delay in what I enter. As I move from field to field there is a delay. I am using 13.0 version. I rebuilt the caches. I even restarted my 2020 M1 MBP in Safe Mode. Neither one made a difference. Any idea what I can do to smooth things out? I am running 13.3.1 on my Mac. Thank you for any help… Judy