Retrieving photos from R10 to R13

Jackie Aldridge

Member

Join Date: Jan 2021

Posts: 2
#1

Retrieving photos from R10 to R13

09 January 2021, 11:49 AM

I have just upgraded to Reunion 13 from R10. Having converted the software, a screen appeared telling me that I had 54 Multi-media files missing!! I know that these are photos that were added to the Family File by my late husband on his laptop. I don't understand why they weren't transferred in the conversion? I have found said Photos and transferred them on to my laptop via a Fire Stick. What do I do now please? Thye are in a separate Photo Library in Photos. Do i need to manually drag and drop each photo or is there some way that Reunion 13 can find them and insert them for me? JackieA
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thomprod

Member

Join Date: Jan 2017

Posts: 179
#2

10 January 2021, 10:03 AM

Jackie, the Help manual is very helpful. Read the section called "Repairing Multimedia Links".

Steve Thomas
iMac and MacBook Pro, macOS Ventura 13.5, iPhone 12 Pro Max iOS 16.6, iPad Pro, Reunion 13 and Reunion Touch.
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Jackie Aldridge

Member

Join Date: Jan 2021

Posts: 2
#3

10 January 2021, 03:05 PM

Thank you I will have look. Jackie
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