How to get Reunion 13 into my laptop

[Donna Birkey]

Why is the v.13 Family File not showing up in my MacBook Air Dropbox window even though it is in my iMac Dropbox? There is a file with "master 13.familyfile 13" showing in the laptop, but it only has a list of cache files. When opening any of those files I get the message: There is no application set to open the document. How do I get the Reunion app into my laptop? I don't remember having this problem with other upgrades.

[Mark]

There is a file with "master 13.familyfile 13" showing in the laptop, but it only has a list of cache files

It sounds like you haven't installed the Reunion 13 application onto your laptop, so the Reunion 13 family file is not being recognized -- resulting in it appearing as a folder containing several different files.

You should download and install Reunion 13 onto your laptop:

https://www.leisterpro.com/doc/v-13/download.php

Once installed the family file in your Dropbox should appear as a family file, instead of as a folder, and you should be able to open it in Reunion 13.

HTH

[Donna Birkey]

Thanks so much--problem solved! In my ever-aging mind, somehow, I thought if it was on the desktop and in Dropbox it would automatically show up on the laptop. I'll try to remember this procedure for the next time!

[Mark]

...I thought if it was on the desktop and in Dropbox it would automatically show up on the laptop.

The family file will, but the application won't -- that needs to be installed in the Application folder on each Mac. Without the application, macOS won't recognize the family file and you won't be able to open it.