Announcement

Collapse
No announcement yet.

Bowtie Chart

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Bowtie Chart

    This new chart is not creating the spouse of one of my daughters. "Children of source couple" is turned on.

    #2
    Hi Daryle,

    Could you send a screenshot, or copy of the generated chart, to help@leisterpro.com? I'd like to see exactly what you're seeing to get a better idea of what's occurring.

    Thanks,
    Mark Harrison
    Leister Productions, Inc.

    Comment


      #3
      I'm having a problem with bowtie charts as well. When I save a PDF, the file is empty. Saving to a JPEG skips the boxes and flow lines, but includes text and photos, plus the chart is cropped off at the top. I haven't tried other formats, since PDF is the only one I really need. All other chart types save normally. I'm running Mojave on a 2019 i9 iMac.

      Comment


        #4
        Hi Rick,

        I've run some tests on a Mojave machine and have not been able to duplicate this issue.

        Please make sure you have the latest update to Reunion 13 installed via:

        Help -> Check for Updates...

        And if the problem persists, save the original chart file (via File -> Save As...) somewhere you can easily locate it on your Mac (e.g. your Desktop), then email it to us at help@leisterpro.com so that we can test with it here.

        Be sure to send the Reunion chart file, not the saved PDF.

        Thanks,
        Mark Harrison
        Leister Productions, Inc.

        Comment


          #5
          Thanks, Mark, for working with me on this. The prerelease build you sent solves the problem. I very much appreciate all that you and Leister Productions do! -- Rick

          Comment

          Working...
          X