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    Liicense code

    The box to proceed stays dim and I'm copying the code from their email. I'm ready to give up and cancel my purchase. Any ideas?

    #2
    Re: Can't enter Liicense code when purchasing new copy of Reunion 10

    Be absolutely certain that the user name and license code is in this format:

    User Name: Leroy Brown
    License Code: ABCD-EFGH-WXYZ

    Try typing instead of pasting the text, in case you're bringing along an extra character or space unknowingly with the copy/paste.

    If all else fails, send an email to help@LeisterPro.com with the user name and license code that you're trying to enter (from your confirmation email).
    Frank Leister
    Leister Productions Inc.

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      #3
      Re: Can't enter Liicense code when purchasing new copy of Reunion 10

      Originally posted by Frank View Post
      Be absolutely certain that the user name and license code is in this format:

      User Name: Leroy Brown
      License Code: ABCD-EFGH-WXYZ

      Try typing instead of pasting the text, in case you're bringing along an extra character or space unknowingly with the copy/paste.

      If all else fails, send an email to help@LeisterPro.com with the user name and license code that you're trying to enter (from your confirmation email).
      I guess a downloaded copy doesn't need to put the code in because after a few minutes it started working.

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        #4
        Re: Can't enter Liicense code when purchasing new copy of Reunion 10

        I think I had an issue with one of the forms as it didn't like the accentuated
        Benoit Bousquet
        Reunion 14

        Comment


          #5
          Re: Can't enter Liicense code when purchasing new copy of Reunion 10

          While nothing to do with the issue at hand, I met a couple of years ago with the Michigan Department of Health with a possible view to having a group index some of their vital records, and one thing that came out of that was me learning that the use of accented characters in a person's name was illegal in Michigan.

          Roger
          Roger Moffat
          http://lisaandroger.com/genealogy/
          http://genealogy.clanmoffat.org/

          Comment


            #6
            Re: Can't enter Liicense code when purchasing new copy of Reunion 10

            Originally posted by theKiwi View Post
            While nothing to do with the issue at hand, I met a couple of years ago with the Michigan Department of Health with a possible view to having a group index some of their vital records, and one thing that came out of that was me learning that the use of accented characters in a person's name was illegal in Michigan.

            Roger
            This is actually funny. Then again, even in this "bilingual" country called Canada I have received snail mail from the federal government addresses to "Beno
            Benoit Bousquet
            Reunion 14

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