Missing Multimedia

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  • wadiuwant
    Member
    • Mar 2005
    • 5
    #1

    Missing Multimedia

    I updated my family file to Reunion 11 and thumbnails were created. However, I received a message that one thumbnail could not be created due a missing original image. However the Multimedia Usage Report does not show any missing files.

    How do I find the missing file (if there is really is one)?

    Regards
    Richard Dahl
    Tags: None
    • Frank
      Technical Support
      • Feb 2005
      • 405
      #2
      Re: Missing Multimedia

      Hi Richard,
      Not sure what happened during the upgrade process; but, try this...
      1. Open your family file and choose Reunion > Preferences.
      2. Click the Multimedia icon.
      3. Click Repair Multimedia Links. What is the result?
      4. Click Rebuild Thumbnails. What is the result?
      Frank Leister
      Leister Productions Inc.

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        • wadiuwant
          Member
          • Mar 2005
          • 5
          #3
          Re: Missing Multimedia

          Hi Frank,

          Repair Multimedia Links result: This family file has 205 links to multimedia files. No repair necessary. All multimedia links were validated.

          Rebuild Thumbnails result: 203 thumbnails were OK as is (did not need to be rebuilt). 1 thumbnail couldn't be created because original image couldn't be found. To see a list of missing media items, click Multimedia Usage Report.

          The Multimedia Usage Report still doesn't show any missing files.

          Regards,
          Richard Dahl

            Comment

            • wadiuwant
              Member
              • Mar 2005
              • 5
              #4
              Re: Missing Multimedia

              Updated to 11.0.1.

              No change to results.

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