Announcement

Collapse
No announcement yet.

My Family File No Longer Appears In DropBox

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    My Family File No Longer Appears In DropBox

    In the last few months, My Family File no longer appears in the DropBox menu items when I launch Reunion 11.0.10. (Not a problem with ReunionTouch.)

    I have to go to DropBox in my Apple Menu, open the folder and launch My Family File/Reunion from there.

    Is this a known bug?

    PS: While in the DropBox folder, I see individual files for each change I have made to My Family File. I strongly prefer this not be so, enough so I may be done with ReunionTouch.

    #2
    I'm not entirely certain I understand what you're seeing here -- I would recommend posting some screenshots of what you're seeing, or sending the screenshots via email to help@leisterpro.com. That should help me understand what's happening, and what steps you need to take.

    Details on how to take screenshots can be found here:

    https://support.apple.com/en-us/HT201361

    Thanks,
    Mark Harrison
    Leister Productions, Inc.

    Comment


      #3
      Have been having very similar problem! Will be sending some screenshots also. PLUS a quick question: When I updated my family file from Reunion 12 to Reunion 13, is the newer file smaller than the older one ... like less MB?
      Last edited by Judith Morris; 15 October 2021, 01:19 PM.

      Comment

      Working...
      X