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B Courtney
13 January 2018, 03:43 PM
Since updating to Reunion 12, the Mac is not finding the file in Dropbox. When I open Reunion on the Mac, the first screen is "SELECT A FAMILY FILE" AND "DOCUMENTS" is the first choice listed. Each time I need to point it back to the DropBox File and select the family file. I've checked the Sharing and it appears to have the correct keychain to the Dropbox file. Both the iPad and iPhone are syncing correctly using the keychain that should be working for the Mac. I edited the file on the Mac and it did sync to the iPhone and edited the file on the iPhone and it did sync back to the Mac. The syncing seems to be working but why doesn’t Reunion follow the keychain to DropBox. I tried restarted the computer and reset the sharing multiple times even though it appears to have the correct keychain, but opening Reunion on the computer still does not find the family file in DropBox. Mac is running High Sierra 10.13.2. I have spent several hours trying to sort this out but have run out of ideas. Any help would be greatly appreciated.

SGilbert
13 January 2018, 04:19 PM
You should be opening the family file, not the Reunion app.
Personaly, I have an alias in my dock.

Additionally, from Frank in another thread:

"Open your family file and choose Reunion > Preferences > Folders > Family Files. Then click "Choose Other Folder" to tell Reunion where you'd like it to default (when opening Reunion, or choosing File > Open).
__________________
Frank Leister
Leister Productions Inc.

Frank
14 January 2018, 12:38 PM
...I've checked the Sharing and it appears to have the correct keychain to the Dropbox file... The syncing seems to be working but why doesn’t Reunion follow the keychain to DropBox...Just to clarify, Reunion has nothing to do with "Keychain."

Keychain is an iCloud utility for saving usernames, passwords, etc. across different devices. It's unrelated to Reunion.

Willie Davis
11 February 2018, 03:39 PM
You should be opening the family file, not the Reunion app.
Personaly, I have an alias in my dock.

Additionally, from Frank in another thread:

"Open your family file and choose Reunion > Preferences > Folders > Family Files. Then click "Choose Other Folder" to tell Reunion where you'd like it to default (when opening Reunion, or choosing File > Open).
__________________
Frank Leister
Leister Productions Inc.

I have done this numerous times. When I close out the family file it "forgets" the other folder that I want to be the default.

SGilbert
11 February 2018, 07:16 PM
I have done this numerous times. When I close out the family file it "forgets" the other folder that I want to be the default.

See attached screen shots. ONLY family files need to be in the Dropbox folder. The other screenshot shows my alias in my dock.
If Reunion is directed to Dropbox, as Frank says, that's all you'll need. Clicking on a family file(s) will open the app