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View Full Version : Upgrading ReunionTouch after upgrading to V12


g.winters
05 December 2017, 10:28 PM
Having upgraded to V12 on my IMac I am having trouble updating my iPad Pro.
All working fine on the IMac but Dropbox on my iPad Pro not showing my Family File.Must be missing something?

SGilbert
06 December 2017, 10:27 AM
Make sure you are logged into Dropbox.
There have been numerous mentions of either Mac or iPhone/iPad log outs after updating OS's.

Bob White
06 December 2017, 03:03 PM
When I updated my main file, the new version did not drop into the Dropbox folder. I moved it manually and all was well through all my devices once I did that. This was mentioned in another set of posts several days ago that some users were encountering this situation.

Frank
06 December 2017, 03:15 PM
This FAQ web page may be helpful also...

http://www.leisterpro.com/reuniontouch/questions/v11to12-rt-faq.php

g.winters
06 December 2017, 07:50 PM
This FAQ web page may be helpful also...

http://www.leisterpro.com/reuniontouch/questions/v11to12-rt-faq.php

Thankyou for those guidance notes.
When I reach the Welcome to Reunion Touch screen, I see that I am connected to Dropbox but when I attempt to Download a Family File from Dropbox I can only see under Downloads
Reunion 10-0-2 dmg in grey and Up a Folder puts me back to the Dropbox folder?

SGilbert
06 December 2017, 09:24 PM
Thankyou for those guidance notes.
When I reach the Welcome to Reunion Touch screen, I see that I am connected to Dropbox but when I attempt to Download a Family File from Dropbox I can only see under Downloads
Reunion 10-0-2 dmg in grey and Up a Folder puts me back to the Dropbox folder?

You should not have Reunion or the .dmg file in your dropbox folder; just the family file.
If ReunionTouch app does not see a family file, there is nothing to download to it.