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Reunion Touch - not accepting images

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    Reunion Touch - not accepting images

    Hi all,

    Using my iMac 10.12.4 and Reunion 11.0.11 and Reunion Touch 1.0.3 on both my iPad & iPhone, I find there is one person in my tree who I cannot add images to from the iMac. They show properly on the iMac but, for some reason, they do not showup on either my iPad or iPhone. All OK for the husband though.

    I have tried re-setting the "sharing status" but still no success. These images are all .jpg format.

    Anyone have any clues as to why these images don't show on my iPad/iPhone ?

    Alan
    iMac 27" (late 2015) 2TB, 24GB Ram, (Monterey 12.3.1) iPad Pro 12.9" 256GB (Ios 14.4), iPhone 6S+ 128GB (Ios 14.4), Reunion 13,

    #2
    Re: Reunion Touch - not accepting images

    Did you recently edit the photos in question?

    If yes, the Help file on Reunion Touch suggests going over to your Mac and doing a thumbnail rebuild (Prefs > Multimedia > Rebuild Thumbnails) followed by doing File > Sharing Status > Reset Sharing.

    Otherwise, someone else might have a suggestion.
    Bob White, Mac Nut Since 1985, Reunion Nut Since 1991
    Jenanyan, Barnes, White, Duncan, Dunning, Luce, Hedge and more
    iMac/MacBookAir M1 - iPhonePro/iPadPro - Reunion13 & RT

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      #3
      Re: Reunion Touch - not accepting images

      Bob,

      Sorry I should also have said that I "rebuilt thumbnail" before posting.
      Even today on opening my iPad the images in question are not showing.

      This may be a question for Reunion tech help.

      Alan
      iMac 27" (late 2015) 2TB, 24GB Ram, (Monterey 12.3.1) iPad Pro 12.9" 256GB (Ios 14.4), iPhone 6S+ 128GB (Ios 14.4), Reunion 13,

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