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  #1  
Old 12 May 2017, 10:12 AM
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Join Date: Apr 2007
Location: Adelaide, Australia
Posts: 162
Default Reunion Touch - not accepting images

Hi all,

Using my iMac 10.12.4 and Reunion 11.0.11 and Reunion Touch 1.0.3 on both my iPad & iPhone, I find there is one person in my tree who I cannot add images to from the iMac. They show properly on the iMac but, for some reason, they do not showup on either my iPad or iPhone. All OK for the husband though.

I have tried re-setting the "sharing status" but still no success. These images are all .jpg format.

Anyone have any clues as to why these images don't show on my iPad/iPhone ?

Alan
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iMac 27" (late 2015) 2TB, (Sierra 10.12.6) iPhone 6S+ 128GB (ios 10.3.3), iPad (ver.3) 64GB,
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  #2  
Old 12 May 2017, 01:44 PM
Bob White's Avatar
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Join Date: Mar 2005
Location: Roseville, California
Posts: 1,595
Default Re: Reunion Touch - not accepting images

Did you recently edit the photos in question?

If yes, the Help file on Reunion Touch suggests going over to your Mac and doing a thumbnail rebuild (Prefs > Multimedia > Rebuild Thumbnails) followed by doing File > Sharing Status > Reset Sharing.

Otherwise, someone else might have a suggestion.
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Bob White, Mac Nut Since 1985, Reunion Nut Since 1991
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  #3  
Old 12 May 2017, 05:06 PM
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Join Date: Apr 2007
Location: Adelaide, Australia
Posts: 162
Default Re: Reunion Touch - not accepting images

Bob,

Sorry I should also have said that I "rebuilt thumbnail" before posting.
Even today on opening my iPad the images in question are not showing.

This may be a question for Reunion tech help.

Alan
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