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  #1  
Old 13 September 2018, 04:30 PM
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Default Download of Reunion 10

My wife's old computer died, so she bought a Macbook Pro running High Sierra 10.13.6.
Several attempts have been made to download Reunion 10, but none of them seem to be able to load her Reunion 10 file.
Any suggestions ?
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  #2  
Old 13 September 2018, 05:02 PM
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Deb
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Default Re: Download of Reunion 10 does not work on High Sierra

Quote:
Originally Posted by Paul Bridges View Post
My wife's old computer died, so she bought a Macbook Pro running High Sierra 10.13.6.
Several attempts have been made to download Reunion 10, but none of them seem to be able to load her Reunion 10 file.
Any suggestions ?
Yes. See the two solutions in this post...
http://www.reuniontalk.com/showthrea...2139#post52139
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Deb Stuller
Leister Productions Inc.
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  #3  
Old 13 September 2018, 06:00 PM
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Default Re: Download of Reunion 10 does not work on High Sierra

Quote:
Originally Posted by Deb View Post
Yes. See the two solutions in this post...
http://www.reuniontalk.com/showthrea...2139#post52139
The problem seems to be that the downloads of Reunion 10 are not working properly,
the two solutions do not fix this problem. I wish to continue with Reunion 10.
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  #4  
Old 14 September 2018, 11:34 AM
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Deb
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Join Date: Feb 2005
Posts: 588
Default Re: Download of Reunion 10 does not work on High Sierra

Quote:
Originally Posted by Paul Bridges View Post
The problem seems to be that the downloads of Reunion 10 are not working properly,
the two solutions do not fix this problem. I wish to continue with Reunion 10.
Please try the following as a test.

1. Restart your Mac.

2. Open your Finder and choose Go -> Applications. If you see Reunion 10 in your Applications folder, delete it.

3. Then, choose Go -> Downloads. If you see the "Reunion-10-0-6.dmg" file in there, delete it.

4. Next, go to this page of our web site...
http://www.leisterpro.com/doc/versio...tes/update.php
...and download a fresh copy of Reunion 10.0.6.

Afterward, install Reunion 10, but don't start it up yet.

(If there are any problems with installing Reunion 10, provide specific details about the problem.)

5. Download the Sample Family 10 file from here...
http://www.leisterpro.com/download/S...milyfile10.zip

Move it onto your Desktop and double-click on double-click on it.

It should open in Reunion 10 running High Sierra. If it does open, try opening one of your family files in Reunion 10.

If you are able to open the Sample Family 10 file, but not one of your family files, please send your family file to us. Information about how to send a family file to us can be found here...
http://www.leisterpro.com/doc/v12/qu...ers/sendff.php

Include a note saying that you are running High Sierra and that you can open the Sample Family 10 file, but not the file you're sending.

We should be able to determine why the file is not opening for you and address the issue.
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Leister Productions Inc.
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  #5  
Old 16 September 2018, 05:28 PM
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Posts: 52
Default Re: Download of Reunion 10 does not work on High Sierra

step 5 (Download the Sample Family File) failed with:

"You clicked an outdated or Broken Link"
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  #6  
Old 17 September 2018, 01:53 AM
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Join Date: Mar 2013
Posts: 45
Default Re: Download of Reunion 10 does not work on High Sierra

It works for me
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  #7  
Old 17 September 2018, 02:25 PM
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Join Date: Apr 2008
Posts: 1,264
Default Re: Download of Reunion 10 does not work on High Sierra

Quote:
Originally Posted by Paul Bridges View Post
step 5 (Download the Sample Family File) failed with:

"You clicked an outdated or Broken Link"
Please ensure you're clicking on the link in the post, not copying and pasting it. It won't work when copying and pasting because the forum software abbreviates the text of the link (note the "..." in the text).

HTH
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Mark Harrison
Leister Productions, Inc.
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  #8  
Old 20 September 2018, 10:51 AM
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Posts: 52
Default Re: Download of Reunion 10

I gave up, and installed Reunion 12. Which is working.
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