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  #1  
Old 05 December 2017, 10:28 PM
g.winters's Avatar
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Default Upgrading ReunionTouch after upgrading to V12

Having upgraded to V12 on my IMac I am having trouble updating my iPad Pro.
All working fine on the IMac but Dropbox on my iPad Pro not showing my Family File.Must be missing something?
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  #2  
Old 06 December 2017, 10:27 AM
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Default Re: Upgrading ReunionTouch after upgrading to V12

Make sure you are logged into Dropbox.
There have been numerous mentions of either Mac or iPhone/iPad log outs after updating OS's.
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  #3  
Old 06 December 2017, 03:03 PM
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Default Re: Upgrading ReunionTouch after upgrading to V12

When I updated my main file, the new version did not drop into the Dropbox folder. I moved it manually and all was well through all my devices once I did that. This was mentioned in another set of posts several days ago that some users were encountering this situation.
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Old 06 December 2017, 03:15 PM
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Default Re: Upgrading ReunionTouch after upgrading to V12

This FAQ web page may be helpful also...

http://www.leisterpro.com/reuniontou...o12-rt-faq.php
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  #5  
Old 06 December 2017, 07:50 PM
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Default Re: Upgrading ReunionTouch after upgrading to V12

Quote:
Originally Posted by Frank View Post
This FAQ web page may be helpful also...

http://www.leisterpro.com/reuniontou...o12-rt-faq.php
Thankyou for those guidance notes.
When I reach the Welcome to Reunion Touch screen, I see that I am connected to Dropbox but when I attempt to Download a Family File from Dropbox I can only see under Downloads
Reunion 10-0-2 dmg in grey and Up a Folder puts me back to the Dropbox folder?
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  #6  
Old 06 December 2017, 09:24 PM
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Default Re: Upgrading ReunionTouch after upgrading to V12

Quote:
Originally Posted by g.winters View Post
Thankyou for those guidance notes.
When I reach the Welcome to Reunion Touch screen, I see that I am connected to Dropbox but when I attempt to Download a Family File from Dropbox I can only see under Downloads
Reunion 10-0-2 dmg in grey and Up a Folder puts me back to the Dropbox folder?
You should not have Reunion or the .dmg file in your dropbox folder; just the family file.
If ReunionTouch app does not see a family file, there is nothing to download to it.
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