No Visible Install Reunion Icon on Screen

[Nancy]

The problem: while trying to install my Reunion 8 software into my iMac (OS X -- 10.3.5), the Reunion Disk Icon does not appear on my screen so, I cannot click onto it to install it. Other types of CDs will appear on my screen.

By the way, I know that when the software is installed, I will have to update.

Any advice will be greatly appreciated!!

[Michael]

The problem: while trying to install my Reunion 8 software into my iMac (OS X -- 10.3.5), the Reunion Disk Icon does not appear on my screen so, I cannot click onto it to install it....Hi Nancy,

This sounds like a defective installer CD. Occasionally, it happens. Please contact us directly and we'll take care of it.

[Nancy]

Hi Mchael,

Thank you so much! I wondered if the CD was the problem!!

Once again, I am so grateful to you!

Nancy

[Margit]

Nancy, one thing to try while you wait for a replacement CD: Have a look at your Finder Preferences, and see if you have disabled showing CDs, DVDs and iPods on the desktop. That is my default setting, and I find myself cursing from time to time when I can't see a volume that I know for a fact is there, until I remember to change my Finder settings.

[Nancy]

Nancy, one thing to try while you wait for a replacement CD: Have a look at your Finder Preferences, and see if you have disabled showing CDs, DVDs and iPods on the desktop. That is my default setting, and I find myself cursing from time to time when I can't see a volume that I know for a fact is there, until I remember to change my Finder settings.Thank you so much, Margit!!

Sounds like great advice and this will be a valuable learnig experience.

Nancy