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Scholz
05 November 2009, 07:12 PM
I followed mac to iphone instructions and it worked the first time well and the file on the iphone was perfect. Two days ago, after a synch from mac to iphone, the iphone reunion file was wrong. I resynched and it is still messed up.

I can synch, my mac laptop uploads, my iphone shows connection, activity. When done, my family tree on the iphone is messed up, my grandmother is in my iphone as both my father and my grandmother. My father has disappeared. My mother's husband is her mother's card. My mother's mother's card is identical. When I search for my father's name, it is a blind ending card. On my laptop the tree appears intact and accurate? Resynched twice, same problem on the iphone.

Advice appreciated.

Bob Goode
05 November 2009, 10:56 PM
I followed mac to iphone instructions and it worked the first time well and the file on the iphone was perfect. Two days ago, after a synch from mac to iphone, the iphone reunion file was wrong. I resynched and it is still messed up.

I can synch, my mac laptop uploads, my iphone shows connection, activity. When done, my family tree on the iphone is messed up, my grandmother is in my iphone as both my father and my grandmother. My father has disappeared. My mother's husband is her mother's card. My mother's mother's card is identical. When I search for my father's name, it is a blind ending card. On my laptop the tree appears intact and accurate? Resynched twice, same problem on the iphone.

Advice appreciated.

Have you tried "Rebuilding the index." Go to Preferences > Index and click on the rebuild index button in the lower right corner of the window. This is to be done on the Mac. If that does not work then you may have to send the file to Leister.

Bob

Scholz
06 November 2009, 04:10 PM
Thank you,
I tried that just now. They bonjour, they acknowledge each other, they do their thing, the activity stops. But. No change in the i phone file with the error. The original on the MAc laptop is perfect to the eye.

Advice appreciated. May deleting the iphone version, uploading again.
But it may have some internal incorrect ties invisible until the iphone gets it anew to scramble.

FS