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xejn
17 September 2009, 10:39 AM
Reunion App crashes when I try to look an individual's record (works when looking at tree, index, etc.).

Running latest version of both Reunion and mobile Reunion on an iPhone 3G with OS 3.1.

Ideas?

Thanks.

Michael

Mark
17 September 2009, 10:53 AM
Make sure you have Reunion for iPhone 1.0.2 installed (this sounds like a compatibility issue with 1.0.0 and 1.0.1 when used under iPhone OS 3.x, fixed in 1.0.2):

Open Reunion on your iPhone and (if a Family File opens, close it) click the "i" at top-right, then look for the version number under where it says "for iPhone & iPod Touch". If it reads 1.0.0 or 1.0.1, then you need to update.

To update, go into the App Store on the iPhone, tap Updates at bottom-right, then tap Update All or tap on the Reunion entry and tap to Update it.

If you already have 1.0.2 installed, sync changes back to the Reunion on your Mac, delete the Family File from the iPhone, and re-upload it.

Let us know if the problem persists - thanks!

xejn
17 September 2009, 02:35 PM
ack, you are right, I am running 1.0.

But I am not seeing Reunion as an app that needs to be updated, when I check for updates in the App Store.

I was a beta-tester, is that the reason?

Thanks,
Michael

Gregg
17 September 2009, 03:01 PM
I was a beta-tester, is that the reason?Yes, that's why. I will contact you privately.