HolmesRussell
10 March 2006, 08:52 PM
I have been using Reunion since 2002 and have really enjoyed it. Not being a very smart individual when using computers, Reunion makes it so dang easy.
I finally made the decision to install OSX although I knew it was going to require me to purchase new programs. Got it up and running and used it a little, but was very relucting to switch over the Reunion, but I did. I ordered a upgrade CD from Reunion, and the next day I received a note from Deb Stuller (sales at Reunion), telling me that I did not need an upgrade, that the current CD had OSX.
Well of course I had to disagree with Deb because I had tried to install it and could not access my family file. After numerous e mails from Deb leading me through the process, I am now able to work the family file with OSX and did not have to purchase anything. Also, I did not have to reenter all of the data which I had a panic attack over when I could not open the file in OSX. But, of course Deb put me at ease, and told me not to worry, that they (Reunion) was going to get my files working.
The last hang up was that I used a flash card to transfer the family file from OS9.2.2 to OSX, which I was unable to open with OSX. Deb came to my rescue once again, provided me with a link about transferring files. And I found out that I had been using my flash card for over a year and it was not MAC formatted. I did that step and the file is working
So thank you Reunion, for your support and the very friendly staff, I really enjoyed Deb last remark to me, that We (Reunion) will get your file working, so don't worry.
I finally made the decision to install OSX although I knew it was going to require me to purchase new programs. Got it up and running and used it a little, but was very relucting to switch over the Reunion, but I did. I ordered a upgrade CD from Reunion, and the next day I received a note from Deb Stuller (sales at Reunion), telling me that I did not need an upgrade, that the current CD had OSX.
Well of course I had to disagree with Deb because I had tried to install it and could not access my family file. After numerous e mails from Deb leading me through the process, I am now able to work the family file with OSX and did not have to purchase anything. Also, I did not have to reenter all of the data which I had a panic attack over when I could not open the file in OSX. But, of course Deb put me at ease, and told me not to worry, that they (Reunion) was going to get my files working.
The last hang up was that I used a flash card to transfer the family file from OS9.2.2 to OSX, which I was unable to open with OSX. Deb came to my rescue once again, provided me with a link about transferring files. And I found out that I had been using my flash card for over a year and it was not MAC formatted. I did that step and the file is working
So thank you Reunion, for your support and the very friendly staff, I really enjoyed Deb last remark to me, that We (Reunion) will get your file working, so don't worry.