Announcement

Collapse
No announcement yet.

Missing Multimedia

Collapse
This topic is closed.
X
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    Missing Multimedia

    I updated my family file to Reunion 11 and thumbnails were created. However, I received a message that one thumbnail could not be created due a missing original image. However the Multimedia Usage Report does not show any missing files.

    How do I find the missing file (if there is really is one)?

    Regards
    Richard Dahl
    Tags: None
    #2
    Re: Missing Multimedia

    Hi Richard,
    Not sure what happened during the upgrade process; but, try this...
    1. Open your family file and choose Reunion > Preferences.
    2. Click the Multimedia icon.
    3. Click Repair Multimedia Links. What is the result?
    4. Click Rebuild Thumbnails. What is the result?
    Frank Leister
    Leister Productions Inc.

    Comment

      #3
      Re: Missing Multimedia

      Hi Frank,

      Repair Multimedia Links result: This family file has 205 links to multimedia files. No repair necessary. All multimedia links were validated.

      Rebuild Thumbnails result: 203 thumbnails were OK as is (did not need to be rebuilt). 1 thumbnail couldn't be created because original image couldn't be found. To see a list of missing media items, click Multimedia Usage Report.

      The Multimedia Usage Report still doesn't show any missing files.

      Regards,
      Richard Dahl

      Comment

        #4
        Re: Missing Multimedia

        Updated to 11.0.1.

        No change to results.

        Comment

        Previous template Next
        Working...
        X